Lisa Conrad is an accomplished professional with extensive experience in network management and customer support. Currently serving as the UK Network Manager at ServicePower since August 2016, Lisa has demonstrated a commitment to enhancing managed services and has successfully implemented improvements to stabilize the call center and network during previous roles as Team Manager. Prior to ServicePower, Lisa worked as a Development Coach at British Gas from October 2002 to August 2016, focusing on quality monitoring and competency development. Lisa began her career as an Accounts Assistant at DRK Office Supplies, where responsibilities included customer service and administrative support. Educational background includes GCSEs from Offerton High and an NVQ Level 2 in Business Studies from Damar Business College.
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