ServiceRocket is trusted by thousands of enterprises, helping them get the most out of their software and transforming their businesses.

Consulting

Enterprise Software

Professional Services

Software

Training

ServiceRocket

ServiceRocket's headquarters in Palo Alto, CA, United States

Rob Castaneda

Yuen-Chi Lian

Colleen A. Blake

Kumar Ramajillu

Peter John (PJ) Marquez

Jeff Lipschultz

Sarah E. Brown

Catherine Matterson

Salil Deshpande

Nick White

Micheal Diflippo

The Engineering and Technical Support team at ServiceRocket is dedicated to ensuring the seamless operation of software solutions for enterprise clients. Comprising skilled software engineers, support specialists, and technical experts, this team delivers high-quality support, troubleshooting, and enhancements, enabling customers to maximize their software investment and drive business transformation. Their collaborative efforts focus on building robust applications and providing responsive technical assistance to enhance user experience.

Engineering and Technical Support

The Marketing and Customer Success team at ServiceRocket is responsible for driving customer engagement and satisfaction through innovative marketing strategies and personalized support. They collaborate to create content that effectively communicates the value of the services offered, while also ensuring that customers are supported throughout their journey with the company. This team plays a crucial role in fostering strong relationships, enhancing customer loyalty, and driving business growth.

Marketing and Customer Success

The Finance and Administration team at ServiceRocket is responsible for overseeing the company's financial health and administrative functions. This includes financial planning and analysis, budgeting, compliance, and optimizing operational efficiencies across various departments. By providing strategic insights and support, the team enables ServiceRocket to make informed decisions that drive growth and enhance service delivery for clients.

Finance and Administration

The Product Development and Management team at ServiceRocket is responsible for overseeing the entire lifecycle of the company's software products, from ideation to launch. This team collaborates closely to define product vision, design user-centric features, and optimize functionality, ensuring that each product effectively meets the needs of enterprise clients while driving business transformation. Their efforts enhance user experience and maximize the value delivered to customers, solidifying ServiceRocket's position as a trusted partner in software solutions.

Product Development and Management

The Leadership Team at ServiceRocket drives strategic direction and oversees the execution of initiatives aimed at enhancing customer value and service delivery. Comprised of key executives including the Chief Customer Officer, Vice President of Services, and VP of Global Customer and Partner Solutions, this team focuses on aligning business goals with customer needs, fostering partnerships, and ensuring that enterprises maximize their software investments for transformative success.

ServiceRocket

Org chart

Board & advisors

Teams

Engineering and Technical Support

Marketing and Customer Success

Finance and Administration

Product Development and Management

Leadership Team

Offices

ServiceRocket

Org chart

Board & advisors

Teams

Engineering and Technical Support

Marketing and Customer Success

Finance and Administration

Product Development and Management

Leadership Team

Offices

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