ServiceRocket is trusted by thousands of enterprises, helping them get the most out of their software and transforming their businesses.

Consulting

Enterprise Software

Professional Services

Software

Training

ServiceRocket

ServiceRocket's headquarters in Palo Alto, CA, United States

Rob Castaneda

Colleen A. Blake

Yuen-Chi Lian

Juliane C.

Kumar Ramajillu

Alfonso Gomez

Sarah E. Brown

Catherine Matterson

Kharisma Knepshield Moraski

Peter John (PJ) Marquez

Salil Deshpande

Nick White

Micheal Diflippo

The Engineering and Technical Support team at ServiceRocket is dedicated to ensuring the seamless operation of software solutions for enterprise clients. Comprising skilled software engineers, support specialists, and technical experts, this team delivers high-quality support, troubleshooting, and enhancements, enabling customers to maximize their software investment and drive business transformation. Their collaborative efforts focus on building robust applications and providing responsive technical assistance to enhance user experience.

Engineering and Technical Support

The Marketing and Customer Success team at ServiceRocket is responsible for driving customer engagement and satisfaction through innovative marketing strategies and personalized support. They collaborate to create content that effectively communicates the value of the services offered, while also ensuring that customers are supported throughout their journey with the company. This team plays a crucial role in fostering strong relationships, enhancing customer loyalty, and driving business growth.

Marketing and Customer Success

This department provides expert advice and support on technical matters to enhance organizational capabilities and project outcomes.

Technical Consulting

This department focuses on designing and managing innovative solutions that meet organizational goals and client needs.

Solution Architecture

This department handles customer inquiries and issues while providing technical assistance and solutions.

Customer Support

The Finance and Administration team at ServiceRocket is responsible for overseeing the company's financial health and administrative functions. This includes financial planning and analysis, budgeting, compliance, and optimizing operational efficiencies across various departments. By providing strategic insights and support, the team enables ServiceRocket to make informed decisions that drive growth and enhance service delivery for clients.

ServiceRocket

Org chart

Board & advisors

Teams

Engineering and Technical Support

Marketing and Customer Success

Technical Consulting

Solution Architecture

Customer Support

Finance and Administration

Offices

ServiceRocket

Org chart

Board & advisors

Teams

Engineering and Technical Support

Marketing and Customer Success

Technical Consulting

Solution Architecture

Customer Support

Finance and Administration

Offices

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