ServiceTec offer world class support for IT systems at airports. Established in 1989 and now with multiple bases throughout North America, Europe and the Far East, ServiceTec has an unsurpassed reputation for the maintenance and support of business critical systems across the entire airport infrastructure. They are the world’s leading independentprovider of managed IT services specifically for airports and airlines.An ISO9001 certified company, they operate globally at many of the world's largest and busiest airports, their team of experienced, vetted and highly qualified specialists deliver comprehensive managed IT services tailored to the demanding and sensitive requirements of the some of the world’s most stringent Service Level Agreements.

Information Technology

IT Services

ServiceTec

ServiceTec's headquarters in Reston, VA, United States

This department provides assistance and solutions for technical issues and system support.

IT Support

This department provides technical assistance and maintenance for airport system operations.

Airport Systems Support

This department provides technical assistance and support for IT systems and infrastructure.

IT Support Services

This department provides assistance and solutions to customers, ensuring their issues are resolved efficiently and effectively.

Customer Support Services

The Operations Management team at ServiceTec is responsible for overseeing the seamless delivery of IT support services across various airport locations. This team ensures operational efficiency by managing resources, optimizing processes, and maintaining compliance with stringent service level agreements. With a focus on collaboration and strategic planning, they coordinate response efforts, implement best practices, and drive continuous improvements to enhance the overall quality of IT services provided to clients in the aviation industry.

Operations Management

The Sales and Business Development team at ServiceTec is responsible for driving growth by identifying new opportunities and cultivating relationships within the airport and airline sectors. They focus on expanding the client base, enhancing business partnerships, and ensuring customer satisfaction by promoting ServiceTec's managed IT services. Through strategic outreach and collaboration with key stakeholders, this team plays a crucial role in maintaining ServiceTec's leading position in the market.

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Other teams

Airport Systems Support

IT Support Services

Customer Support Services

Operations Management

Sales and Business Development