Al Schefft is an SMB Implementation Manager at ServiceTitan since March 2024, with a strong background in customer-focused roles. Previously, Al served as an Implementation Specialist at Mitratech Circa from July 2022 to March 2024, where responsibilities included conducting setup calls and training new customers to enhance user satisfaction and retention. Al's experience also includes a position as an Item Production Specialist at Kohl's from November 2021 to July 2022, and as a team member at Ulta Beauty from May 2018 to November 2018, focusing on customer service, store resets, and cashiering. Al holds a degree in Journalism, Advertising and Media Studies and a minor in Women's Studies from the University of Wisconsin-Milwaukee, where studies were completed between August 2016 and May 2021.
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