Casey Hackett

Casey Hackett is an experienced Client Success Leader with a robust background in the computer software industry. They served as a Director of Client Success at Degreed, overseeing teams responsible for a significant portfolio and achieving impressive retention rates. They previously held various roles at ServiceTitan, where Casey managed multiple teams, developed training programs, and crafted successful strategies to enhance customer success. Additionally, Casey was selected as a Customer Success Fellow at On Deck, furthering their expertise in building customer-centric cultures. Casey earned a BA in Communications/Public Relations from Suffolk University.