Mackenzie Markowitz is a skilled professional with a comprehensive background in customer success and event management. Currently serving as a Pro Product Specialist at ServiceTitan since April 2025, Mackenzie previously held multiple roles at Scaled Agile, Inc. from August 2019 to April 2025, including Customer Success Manager and Service Operations Coordinator. Prior experience includes a Wedding Specialist position at DoubleTree by Hilton and various roles at Embassy Suites by Hilton Orlando Lake Buena Vista Resort, such as Wedding and Catering Sales Manager and Assistant Front Office Manager. Mackenzie holds a Bachelor's Degree in Event Management from the University of Central Florida – Rosen College of Hospitality Management.
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