Cesar brings over 20 years of experience within the loan servicing industry to this role. He oversees the day-to-day servicing operations across multiple locations. Cesar’s calm and steady leadership, combined with his commitment to creating and fostering a learning culture and an exceptional work environment, are the driving forces behind the ability to ensure they exceed all of the clients’ performance standards while providing first-class customer service.
Cesar’s most recent position was as the Vice President of Loan Servicing for LoanMe, Inc. where he was responsible for overseeing the day-to-day operations of the company’s servicing department. He was responsible for establishing and enforcing the company’s loan servicing policies and procedures, and making adjustments as necessary based on risk and portfolio performance. Cesar also had oversight of training and development materials and served as the primary liaison between department heads and the CEO. Cesar’s role was expansive, and also included presentations to investors, approval of third-party vendors, and sitting on the company’s internal compliance committee.
Current role