M S Kalsi is the Co-Owner and Chief Service Officer at Servify, where they have driven significant growth and operational excellence in after-sales service across diverse domains for 30 years. They previously held key leadership positions at Quess Corp Limited, LeEco, Nokia Mobile Phones, Samsung Electronics, and CANON INDIA PVT. LTD, demonstrating expertise in customer service operations and strategic service initiatives. Known as a Turnaround Specialist, M S Kalsi has successfully revamped underperforming operations and enhanced customer experiences throughout their career.
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