Chris Wilson is a Director of Field Deployment at SERVPRO, where they focus on operational excellence and change management. Previously, they served in various leadership roles at Panera Bread, including Sr. Director of Operations Procedures, Standards & Safety, where they led a team to enhance food safety and training initiatives across numerous locations. Chris developed Panera's first Change Management function, driving significant improvements and overseeing leadership development programs for over 1,000 managers. Currently, they are pursuing a Bachelor of Science in Biology at Bowling Green State University.
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