Emily Bratten is a Franchise Business Consultant at SERVPRO since July 2023, focusing on the IA/NE/KS/KC Sub-Region. Prior to this role, Emily spent a decade at Massage Heights, progressing from Assistant Retreat Director to Franchise Business Consultant, where responsibilities included driving regional initiatives for franchise success and collaborating across teams to meet operational goals. As Regional Director, oversight of multiple Retreat locations involved setting and analyzing business goals, while achievements as Retreat Director included recognition as Retreat Director of the Year in both April 2017 and September 2018. Early career experience includes a position as Universal Banker at First National Bank of Omaha from October 2010 to October 2012. Emily holds a Bachelor of Business Administration in Marketing from the University of Northern Colorado, earned between 2010 and 2014, and attended Metropolitan State University of Denver from 2009 to 2010.
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