Jennifer Dunn is an experienced Salesforce professional with a diverse background in administration, consulting, and business analysis. Currently serving as a Salesforce Administrator at SERVPRO since January 2022, Jennifer previously worked as a Salesforce Consultant at Airbus Helicopters, managing administrative processes and providing technical support for the Salesforce application. As a Salesforce Business Analyst at Alliance Consumer Group, Jennifer developed test plans and managed testing for the Salesforce B2B Commerce platform rollout. Highlights of Jennifer’s earlier career include a long tenure at Bell Helicopter, where responsibilities included leading Salesforce administration for over 300 users and managing two CPQ implementations. Jennifer holds a Salesforce Developer certification from Devmountain and has furthered education through Trailhead by Salesforce.
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