Jonathan Lai is an experienced product management professional currently serving as Director of Product Management and Lead Product Manager at Setel since May 2022. Prior to this role, Jonathan held the position of Associate Director of Product Development at Touch 'n Go Group from October 2021 to April 2022. Jonathan's extensive background includes over eight years at Digi Telecommunications, where roles encompassed Product Manager for Enterprise Products and various Product Owner positions focused on digital distribution, collaborating with global partners to innovate business models. Earlier experience includes a position as Senior System & Support Engineer at System Management Services Sdn. Bhd. Jonathan received education from KDU University College.
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