Sue Lowther

Sue Lowther is a legal assistant at Setfords since August 2024, previously serving as head of customer service and customer service consultant at OT Group Limited from March 2021 to August 2024. Sue has extensive experience in customer service management, having worked at Office Depot - Europe from 2006 to March 2019, where responsibilities included overseeing a customer service team of 80 across two sites and managing onshore and offshore teams totaling 180 personnel in India and South Africa. Additionally, Sue has held managerial roles in customer service across various locations, including Kent, Manchester, and Dublin.