Diana ElRefai is a seasoned Client Growth and Delivery Lead with over 8 years of experience in Customer Success and Solution Delivery. Currently serving as Solutions Delivery Manager at SettleMint, Diana focuses on client retention and project execution. Previously, Diana held roles at Crowd Analyzer, where they managed customer onboarding and success, and at FeedBack Market Research as a Senior Account Manager, providing valuable insights through data analysis. Diana earned a Bachelor’s Degree in Mass Communication, Advertising from the American University of Sharjah.
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