Kat Marshall

Kaitlyn Marshall is an experienced professional in the fitness and customer service industries, currently serving as an Indoor Cycling Instructor at Jibe Cycling Studio and as an Executive Assistant & Office Manager at Fulcrum Management Group. Kaitlyn has held various leadership positions, including Director of Guest Services and Assistant Director of Guest Experience at Iacofano Group, where responsibilities included coaching team members, enhancing customer satisfaction, and managing customer relations. Previous roles include Studio Manager and Senior Master Instructor at SOCiETY, Member Flight Ambassador at StraightLine Private Air, and Senior Master Instructor at The Method Studios. Kaitlyn holds a Master’s degree in Sport and Fitness Administration/Management from Belmont University and a Bachelor’s degree in Strategic Communications & Business from The University of Kansas.