William D.

William D. has extensive experience in the IT sector, currently working at Severnside Security Ltd since March 2021, where responsibilities include IT consultancy, management, installation, and customer service. Prior to this role, William D. served as a Support Operative and Field Engineer at Horizon Telecom from March 2012 to March 2021, providing support to a large customer base, diagnosing network faults, and overseeing server and email migrations. Earlier career roles included a Call Agent at MEDION Nordic A/S and a Customer Assistant at Next Group PLC. Additionally, William D. gained foundational IT skills as an IT Assistant Engineer intern at Intel Corporation. Education includes an IT Practitioners National Diploma in Information Technology from Swindon College.