Alan BENEDICT has extensive experience in technical support and management within the telecommunications and hosting sectors. Currently serving as Manager Support Technique at SEWAN GROUPE since July 2019, Alan oversees a team of 130 across multiple sites, managing incidents and project deployments related to telephony and hosting. Prior to this role, Alan was Manager Service Production et Déploiement, leading a production team of over 60. Alan's previous experience includes nearly 15 years at Magic Online, where responsibilities ranged from managing technical support teams to leading project deployments and developing commercial strategies. Alan also has a foundation in network maintenance from early roles at Orange and INTER-DEVELOPPEMENT. Educational qualifications include a BTS in informatique de gestion and various certifications in network administration.
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