Kason Lam has extensive experience in business development and operations management, currently serving as a Business Development Manager at S.F. EXPRESS CO. LTD since January 2018, where responsibilities include the recruitment and management of authorized agents across Japan. Previously, Kason held the position of Operation Manager at DPM Sleep Solution from September 2011 to June 2017, focusing on training program development and service quality enhancement. Kason also gained valuable cultural insights during a working holiday in Australia from October 2010 to August 2011 and began a career in customer service as a Passenger Service Agent with Jardine Aviation Services Group from August 2007 to August 2009, ensuring safe and efficient operations for airline passengers.
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