Daniel Edwards

Daniel Edwards has over 10 years of work experience in various industries. Daniel began their career in 2011 as a System Manager at Plus Pack for Museum Jamaica. In 2013, they joined STARTEK as an Engagement Coach and Escalation Specialist. In 2017, they moved to IBEX as a Technical Support Manager. In 2018, they worked as a Technical Support Analyst at SpyTec and Tech Support at Pastel. In 2019, they were an Account Manager at Art Storefronts and AMW. In 2021, they were an Account Support Manager at Transform Group and a Customer Support Manager at Meebi Limited, where they were responsible for overseeing the day-to-day operations of the customer support department and providing leadership to the customer support agents. Currently, they are a Client Service Professional at sFOX.

Daniel Edwards has an education history that spans from 2002 to the present. Daniel attended Excelsior High from 2002 to 2007. In 2015, they obtained a Bachelor's Degree in Experimental Biology from The University of the West Indies. Daniel is currently enrolled in Zero To Mastery Academy for Fullstack Development and Python Development. Additionally, Daniel has obtained several certifications from LinkedIn and Google Digital Academy (Skillshop). These include Bracketology Club: Using March Madness to Learn Data Science, Customer Service: Managing Customer Expectations, Talent Management, Google Ads Display, and Standard First Aid and CPR from Red Cross Blood Services.