Frederic Ollivier

Frederic Ollivier has extensive experience in customer relationship development and operational management, currently serving as the Director of Customer Relationship Development for Réunion/Mayotte at SFR since March 2006. Frederic has held various positions within the company, including responsibilities for managing subcontractor relationships, optimizing call center activities, and enhancing service performance. Frederic has a strong background in team management and operational coordination, coupled with experience in the hospitality sector and emergency services. Frederic holds multiple certifications in customer service management and first aid, showcasing a commitment to continuous learning and development.