Mathias Marrot

Mathias Marrot has extensive experience in operation management, project leadership, and strategic program implementation at SFR since March 2005, currently serving as Directeur des Opérations - SFR Distribution. Responsibilities have included overseeing commercial processes across various distribution channels, managing logistics and customer service activities, and leading significant programs such as the Anti-Churn Program. Previous roles encompass PMO responsibilities in Customer Journey Transformation and Digital Retail, achievements in loyalty program implementation, and effective management of offer launches. Mathias Marrot's early career includes consulting roles at Air France and CANAM, with an engineering master's degree from ESME Sudria, Paris.