SFR
Mathieu Castaldo is an experienced sales management professional with over a decade at SFR, currently serving as Chef des Ventes Regional since May 2010, overseeing a direct team of 40 individuals including 5 managers and 35 sales representatives, as well as managing partnerships with independent retailers. Mathieu's expertise includes coaching boutique managers, driving commercial performance, and ensuring customer satisfaction while adhering to corporate guidelines. Previously, Mathieu held the position of Responsable de secteur, focusing on distribution network management and client satisfaction strategies. Mathieu began a career in quality engineering as an Assistant qualité at Réseau Clubs Bouygues Telecom in 2009. Educationally, Mathieu holds a Master 2 (M2) in Management de la qualité from Université de Technologie de Compiègne and a Licence in Sciences physiques from Université de Toulon.
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SFR
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SFR is the number one alternative telecoms operator in France. SFR is also an operator providing a comprehensive range of services meeting the expectations of private and business customers alike, offering them the best of the digital world. At year-end 2011, the total number of mobile customers was 21.5 million, and the active broadband residential customer base represented 5 million customers, which represent respectively a 31.3% and 22% market share.