Stephan Cadeddu

Stephan Cadeddu has over two decades of experience at SFR, where a significant focus has been on digital solutions for e-commerce, customer relations, and retail operations. In the role of Responsable de domaine Digital, responsibilities included the design and implementation of digital solutions such as Drive To Store for SFR stores and the comprehensive redesign of the "Chatbot SFR" experience. Prior roles at SFR included IT Product Designer - Digital Retail and Project Manager for Fixed & Mobile Broadband, overseeing project teams and driving initiatives related to mobile marketing, wholesale distribution, and customer service enhancements. Earlier professional experience as a Business Analyst at Cegetel Service involved process modeling and the design of validation tools for mobile subscriptions. Cadeddu holds a Master's degree in Management des Activités de Services from Aix-Marseille Graduate School of Management and a MSG in Marketing, Finance, and Management from Aix-Marseille University.