Thierry Certain has over a decade of experience in customer service and project management within the telecommunications industry. Since June 2014, Thierry has held multiple roles at SFR, including Responsable de projet - support production, Chef de projet pilotage de la sous traitance, and Conseiller en service clientèle N2. Prior to this, Thierry worked at Orange from November 2012 to April 2014 as Conseiller en service clientèle N1, and at Orange Business Services as Chargé de clientèle from June 2012 to October 2012. Additionally, Thierry's early career included a technical advisory role at Fnac from October 2011 to January 2012.
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