Thierry M.

Thierry M. has extensive experience at SFR since July 1995, currently serving as Responsable Technique et Fonctionnel - Production SI, overseeing Front Office applications in omnichannel sales and acting as a key contact for the service line based in Poland. Previous roles include Responsable QOS Vente, managing multichannel sales service quality, and Responsable de Projets et Changements, directing changes on various sales and client service tools. Additionally, expertise in project management for media and web environments is demonstrated through the role of Chef De Projets Média et Web. Prior to SFR, Thierry M. worked as a Formateur at Saint Louis Sucre and as an Échantillonneur at Shell. Educational qualifications include an engineering degree in Computer Science from Conservatoire National des Arts et Métiers, alongside various technical and management certifications including ITIL Foundation.