Michelle Peters is a skilled professional currently serving as a Help Desk Specialist at Insignia Financial since November 2022, where responsibilities include providing telephonic and electronic support to advisers, coaching on compliance requirements, and improving data quality and service levels. In addition to this role, Michelle has been with Shadforth Financial Group Ltd. since August 2010, holding the position of Head Associate Adviser, leading a team of 13 members, ensuring compliance and quality in client service, and facilitating communication between advisers and the para-planning team. Michelle holds a Diploma of Financial Planning from Deakin University, demonstrating a strong foundation in financial services.
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