Jonathan Chang

Jonathan Chang is an experienced professional with a diverse background in community management, customer success, and event planning. Currently serving as the US Community Manager and previously as a Customer Success Specialist at Shadow since May 2019, Jonathan has also held roles at The Walt Disney Company as a Guest Correspondence Intern and at Zignal Labs as a Marketing Intern. Academic experiences include a Bachelor’s Degree in Business Administration with a concentration in Marketing from the University of California, Riverside, supplemented by international coursework at Yonsei University and Vietnam National University. Jonathan's rich experience in organizing events, managing social media campaigns, and providing exceptional guest service reflects a strong ability to enhance community engagement and customer satisfaction.