Michael Taylor, MBA, PMP, is a seasoned executive with extensive experience in customer success and operations management. Currently serving as Chief Customer Officer at ShadowDragon and Advisor at PromptOwl, Michael previously held senior leadership roles at Nitel, ClickDimensions, and CareerBuilder.com. With a proven track record of driving revenue growth and customer satisfaction, they transformed customer organizations and reduced operational inefficiencies across various industries. Michael holds an MBA from Emory University and completed the High-Potential Leaders Program at the Wharton School.
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