Deepak Negi

Deepak Negi is an experienced professional in operations and expansion management, currently serving as Associate Director of Expansion at Shadowfax since December 2019, following roles as Senior Manager of Operations and Manager of Escalation Management. Prior experience includes a tenure at Tata CLiQ from October 2016 to November 2019 as Assistant Manager of Omnichannel Operations, assisting renowned retail brands in their transition to omnichannel platforms. Deepak's experience also covers key positions at Zimply, Grofers, and Snapdeal, where significant achievements include establishing customer experience teams, enhancing logistics performance, increasing order fulfillment rates, and automating order processes, yielding notable improvements in customer satisfaction and operational efficiency.