Michael Henthorne

Digital Support Sr Manager at Shake Shack

Michael Henthorne is currently the Digital Support Sr Manager at Shake Shack, bringing a wealth of experience in technical support and management roles. With a background that includes positions at companies such as Cognizant, The TJX Companies, CVS, and more, Michael has demonstrated a strong ability to analyze and improve troubleshooting procedures, manage teams effectively, and provide top-notch customer service. With a Bachelor's degree in Information Technology from the University of Phoenix, Michael continues to excel in the tech industry.

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Timeline

  • Digital Support Sr Manager

    February 1, 2024 - present

  • Digital Platform Support Lead

    March, 2022