Maureen M.

Maureen M. has a diverse work experience spanning multiple industries. Maureen is currently working at Shaman BV as a Migration Project Lead, responsible for managing customer relationships and overseeing data migration across platforms. Prior to this role, they served as a General Manager at Calaguas White Sand Resort. Maureen has also worked as a Freelance Customer Service & Social Media VA at Itsy Hands, Sparkly Minds Learning Center.

In addition, Maureen has extensive experience in technical support roles. Maureen worked as a Technical Support Specialist at Olibra and Mediaocean, where they provided customer technical support services and resolved technical issues related to the products. Maureen also served as an Operations Manager - Customer Care, Sales & Retention at Xerox, overseeing customer care, sales, and retention operations.

Furthermore, Maureen has worked at Accenture as an Operations Manager - Healthcare Insurance. In this role, they were responsible for meeting performance metrics, improving operational efficiency, and building client relationships. Maureen has demonstrated skills in problem-solving, business development, and operational direction.

Earlier in their career, Maureen worked at APAC Customer Service in various roles, including Operations Manager - Healthcare Insurance, Team Leader - Healthcare Insurance, Assistant Team Leader - Healthcare Insurance, and Customer Service Representative - Healthcare Insurance. Maureen managed teams, ensured service level components and quality targets were met, and provided superior customer experiences.

Prior to that, Maureen served as a Finance and Administration Officer at CISCOR Managed Outsource Solutions.

Overall, Maureen M. has a strong background in customer service, technical support, operations management, and leadership roles across different industries.

Maureen M.'s education history includes a four-year period from 1996 to 2000 at the University of Perpetual Help - Dr. Jose G. Tamayo Medical University, where they pursued a Bachelor of Arts degree in Psychology.

Additionally, Maureen M. has obtained various certifications in different fields. In June 2023, they completed the "Artificial Intelligence and Business Strategy" certification from the Project Management Institute. Maureen also completed certifications in "Business Development Foundations" and "Business Development: Strategic Planning" from the Project Management Institute in June 2023. Furthermore, they completed the "Business Development Foundations: Researching Market and Customer Needs" certification from the Project Management Institute in June 2023. In the same month, they also completed the "Consulting Foundations" certification from the Project Management Institute.

In terms of data analytics and marketing, Maureen M. completed the "Learning Data Analytics: 1 Foundations" certification from the National Association of State Boards of Accountancy (NASBA) in June 2023. Maureen also obtained certifications in "Content Marketing" and "Social Media Marketing" from HubSpot Academy in June 2023 and May 2023, respectively.

Maureen M. has also acquired certifications related to Veeva systems, including the "Veeva Approved Email Business Certification V2" in June 2023 and the "Veeva CLM Business Certification V3" in April 2023. Additionally, they obtained the "Google Analytics Individual Qualification" certification from Google in June 2022.

It is important to note that no further information is provided regarding Maureen M.'s education or certifications outside of what is mentioned above.