James van

James Van has held various customer service and management roles in prestigious companies such as SHAPE, Fairmont Pacific Rim, TELUS, and The Old Spaghetti Factory. With a Bachelor's degree in Kinesiology and Exercise Science from The University of British Columbia, James has a strong background in hospitality and customer care. At SHAPE, James currently serves as a Customer Care Assistant Manager, ensuring top-notch customer experiences. Prior to that, James worked as a Fairmont Gold Supervisor at Fairmont Pacific Rim, where James managed guest services in the luxury hotel. With experience in team leadership and resolving customer conflicts, James has a track record of providing exceptional service in various roles throughout their career.