Jesse Feldmeyer

Jesse Feldmeyer is an experienced manager in customer service and community management, currently serving as Manager of Customer Service Escalations at Sharecare since March 2010, where responsibilities include triaging escalated issues and collaborating with various teams to enhance escalation processes. Prior roles at Sharecare include Digital Customer Support Manager and Community Manager, focusing on team development, community engagement, and cross-department collaboration to improve customer support tools and processes. Earlier experience includes leading member care at DailyStrength and roles in customer service and accounting at Tradenable and California State University, Monterey Bay, culminating in strong skills in team management, client support, and process optimization. Jesse holds multiple certificates in general education and emergency medical training.