Michael Thorne is an experienced Customer Service Team Manager with a background in various customer care, collections, and contact center management roles in leading companies such as SharkNinja, Boohoo Group PLC, and Arcadia Group Ltd. Michael has also held positions in the legal and financial services sectors, demonstrating a strong track record of team leadership, quality assurance, and customer relations. Michael holds a BA Hons degree in Community Studies from the University of Bradford.
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