Mark Fallone has extensive experience in process improvement and business analysis, currently serving as the Manager of Process Improvement at Sharonview FCU since December 2016, with prior roles including Business Intelligence Analyst and Business Analyst. Previous positions include Business Analyst at Cubix Designs, Family Dollar, and Applications Support at Glencore. Mark's career began as a Project Lead at eScholar and includes a Business Analyst role at Swiss Re. Also, Mark worked as Systems Coordinator at the American Institute for Foreign Study. Notable achievements include leading the project for the Cibills insurance billing system, documenting over 200 functionality issues, and conducting regression testing to enhance productivity. Mark holds a BS in Information Systems Studies from Charter Oak State College, completed in 2009.
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