Samrand Elyasi is an experienced IT Service Desk Analyst currently working at Sharp Europe since August 2023. With a background in IT support at Groupon and previous roles as an Engineering Technician and Electrician, Samrand possesses extensive technical knowledge in troubleshooting, hardware and software installations, and electrical engineering. Educational qualifications include a Master of Engineering in Electrical Engineering from Warsaw University of Technology, a Master of Engineering in Electrical Power Engineering from RWTH Aachen University, and a Bachelor of Engineering in Electrical and Electronics Engineering from the University of Sharjah. Samrand's diverse experience spans various roles in the engineering and IT sectors, demonstrating a strong foundation in both technical and customer service capacities.
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