Animesh Das is a results-driven IT Service Management Leader currently serving as the Service Integration Lead at Shell India. With over 18 years of experience, they have specialized in IT infrastructure transformation, ServiceNow platform optimization, and automation-driven service excellence. Animesh has successfully led global initiatives focusing on CSDM and CMDB optimization, cloud capacity management, and automation, leading to significant improvements in governance and cost efficiency. Their innovative contributions have been recognized with multiple leadership awards, including the Shell VP CIO Award for excellence in IT transformation. Previously, Animesh held roles at prominent companies like Huawei Technologies, Accenture, and IBM, driving process improvements and operational readiness in IT service environments.
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