Ayush Bhatla has a solid background in IT service management and delivery, notably serving as Manager Service Management at Shell from November 2018 to June 2020, where oversight of IT services and enhancement of service management processes were primary responsibilities. Prior to this, Ayush held the role of Service Delivery Manager for High End Collaboration at Shell, successfully transforming service delivery to improve customer satisfaction and team dynamics. From January 2015 to November 2018, Ayush worked as an IT Analyst at Tata Consultancy Services, managing daily operations and operational strategies. Ayush began a career as a Software Engineer at Steria India Limited from July 2012 to January 2015, focusing on software development and system specifications. Educationally, Ayush holds a Bachelor of Technology degree in Computer Science from Inderprastha Engineering College Ghaziabad, completed in 2012.
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