Ben Turner

Ben Turner is an experienced professional in retail operations and customer loyalty management, currently serving as the Loyalty Programme Delivery Manager at Shell since October 2017. In this senior role, Ben oversees the development of the Shell Go+ loyalty programme, which rewards customers for their visits. Prior to Shell, Ben held various management positions, including Operations Manager at Vyper Industries Ltd, where processes were established for a start-up e-commerce business, and Principal Consultant at Ben Turner Consultancy, focusing on retail business operations. Ben's background includes roles as Director of Operations at UNGA, Head of Customer Loyalty & Central Planning at Tesco PLC, and Planning Manager at Laura Ashley, showcasing a strong track record in strategic planning and operational leadership across diverse retail sectors. Educational qualifications include a Bachelor of Science in Retail and Clothing Management from the University of Roehampton.