Cong Xu is an Information and Digital Technology Operations Manager with 18 years of experience in IT infrastructure demand and assurance management. They have held various roles at Shell, overseeing the delivery and support of IT services across its upstream, downstream, and integrated gas businesses in different regions. Cong has worked collaboratively with business leaders, customers, suppliers, and IT teams to align IT strategies with business objectives while optimizing operations and enhancing customer satisfaction. Their mission focuses on enabling digital transformation and innovation through reliable and agile IT infrastructure. Cong is passionate about learning new technologies and practices to improve IT efficiency and effectiveness, valuing collaboration, diversity, and sustainability in their work.
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