Crystal Li

Crystal Li is the Global Loyalty Strategy Lead at 壳牌, a position they have held since 2021. Previously, they served as the Retail Business Payment and Loyalty Director at 壳牌（中国）有限公司 and held various sales and marketing roles, including Assistant General Manager and Marketing Director at 延长壳牌（四川）石油有限公司. Crystal earned an MBA from 北京大学 in 2019, having also completed dual undergraduate degrees in Management and Law from the same institution in 2005. Their career spans significant experience in customer service, digital marketing, and sales across multiple roles within the Shell organization.