Derrick Lopez

Derrick Lopez is currently a Manager at Shell, where they oversee customer operations and lead strategic initiatives across various regions. Previously, Derrick served as Head of Customer Operations at Shell Indonesia, managing operations worth USD110 million and driving significant improvements in customer satisfaction. Prior to this, Derrick worked for Standard Chartered Bank as a Bank Teller and held various roles at AmBank Group, Scicom MSC Bhd, and Shell, where they honed their expertise in customer service and operations management. Derrick obtained a Bachelor of Business Administration with a focus on Finance and International Business from Charles Sturt University and a Diploma in Economics from HELP University.