Divya Rajan is an experienced IDT Process Analyst specializing in Change and Release Management at Shell since August 2023, with a strong background as a Senior Business Process Analyst at OpenText from February 2018 to July 2023. At OpenText, Divya significantly enhanced visibility of change activities, ensured compliance with regulations, and conducted analyses to support continuous service improvements. Previous experience includes Change Manager at Unisys India, where Divya managed change processes and facilitated critical meetings, and Change Coordinator at Cognizant, focusing on coordinating change activities and collaboration with configuration management. Divya holds a Bachelor of Engineering in Computer Science from Dayananda Sagar Institutions, completed in 2011.
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