Filip Malik possesses a strong background in customer service and IT support, with experience spanning over a decade. Initial roles at Alior Bank S.A. and T-Mobile Usługi Bankowe included various positions such as Customer Service Consultant and Help Desk Specialist from 2010 to 2012. Subsequently, at Shell from 2018 to 2021, Filip worked as a Contractor Service Desk Analyst and in several roles within the IT Sourcing Team. Academically, Filip holds a Magister (Mgr) degree in Sociology and a Licencjat (Lic.) degree in Sociology, both from AGH University of Science and Technology, completed between 2010 and 2016.
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