Gary Ong, currently serving as Process Automation & Analytics Manager and Digital Transformation Lead at Shell since 2013, specializes in transforming trading and supply operations through analytics, process automation, and machine learning. With over 15 years of experience in service operations and delivery, Gary also contributes as a Group Internal Auditor, ensuring governance and risk control processes align with strategic objectives. Previous roles at T-Systems included leadership in cloud computing services and operational integration, while earlier positions at Shell I.T. International involved asset management and IT service compliance. Gary holds an engineering degree and multiple ITIL certifications, demonstrating a strong foundation in service management and operational excellence.
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