Jyoti Shet, BCS®, is a Senior Service Integration Manager with over 14 years of experience in the software industry, specializing in productivity, digital platforms, and service management. Currently, Jyoti leads a team focused on enhancing user experience while managing critical projects such as Windows Connect and collaboration migrations. Previously, Jyoti held various positions in companies like Shell and Sanofi, where significant contributions to business analysis and IT service operations were made. Jyoti's achievements include awards for automation projects, demonstrating a strong commitment to continuous improvement and operational excellence.
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