Kapil Bahl is a PMI certified PMP and a Lean Six Sigma Black Belt professional with over 23 years of experience in Service Delivery, Delivery Excellence, Business Strategy, and Program Management. Kapil has held various roles, including Consultant at Tata Consultancy Services from 2013 to 2023, where they focused on strategic priorities and stakeholder relationship building. Previously, they contributed as a Sr. Engineer/Process Owner at IBM Global Process Services and as a Tech Support Leader at EXL Service. Kapil is currently serving as a Senior Leader in IT Operations at Shell, and holds a Bachelor’s of Science in Computers from the University of Lucknow, along with a Postgraduate Diploma in Business Strategy from Emeritus.
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