Kavery Achappa is a seasoned ITSM professional with over 13 years of experience in Product Owner and Process Owner roles. Currently serving as a Senior IDT Process Analyst at Shell, Kavery specializes in CSDM, CMDB, and ITOM, while also having a history as a Client Services Manager at IBM. Previous roles include Senior System Engineer at Infosys and Assistant Manager at HCL Technologies. Kavery's expertise in process design and agile methodologies has supported numerous digital transformations, alongside certification as a Yoga Trainer - RYT200.
Location
India
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