Madan Gopal is a Service Manager in SAP Technical Operations (Asia Pacific) at Shell Petroleum, where they manage change planning and execute technical strategies for SAP environments. They previously held various roles, including SAP BASIS Consultant at CDAC and Technical Delivery Lead at Hewlett Packard Enterprise. Madan has significant experience in technical support and systems management across multiple organizations, including IBM and Pitney Bowes. They hold a Master's degree in Mathematics from DAV College Muzaffar Nagar and have been involved in capacity planning and infrastructure management throughout their career.
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