Maria Shepeta is a skilled Salesforce and CRM Product Owner with over 8 years of experience in customer operations, focusing on digital transformation and process improvement. They began their career as an intern in 2013, translating articles for a digital newspaper, before progressing to various roles at Shell between 2020 and the present, where they significantly enhanced customer success and operational efficiencies. Maria holds a Master of Humanities and Social Sciences in Linguistics, Cognition, and Communication from Université Toulouse - Jean Jaurès, alongside additional degrees in French and English language and literature. Currently, they serve as the Design & Deploy Lead in Sectors and Decarbonization at Shell.
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